Free Pickup & Drop-off

Car Rental at Cancun Airport

Free Shuttle Service Included - No Hidden Fees

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Why Choose Our Airport Service?

We make your arrival in Cancun easier and more convenient

Free Shuttle Included

Complimentary pickup and drop-off service to and from the airport

Just 3 Minutes Away

Our office is located just 3 minutes from Cancun International Airport

Staff Waiting for You

A representative will be waiting with your name on a sign at the Family & Friends area

Fast Process

Quick paperwork and immediate vehicle delivery. You'll be on your way in less than 15 minutes

No Hidden Charges

Complete transparency. The price you see is the price you pay, including shuttle service

Return to Airport

At the end of your rental, we take you back to the airport at no additional cost

Free Pickup & Drop-off

How Does Our Service Work?

Simple 4-step process

Step 1

Arrive at the Airport

Upon arrival at Cancun International Airport, head to the "Family & Friends" area located at the main exit.

Step 2

Find Our Representative

Look for our representative who will be waiting with a sign showing your name or the EasyWay Rent a Car logo.

Step 3

Shuttle to Our Office

We'll take you in one of our vehicles to our office, located just 3 minutes from the airport.

Step 4

Pick Up Your Car

We quickly complete the paperwork and hand over your vehicle. Ready for your Cancun adventure!

Frequently Asked Questions

Answers to the most common questions about our airport service

Is the shuttle really free?

Yes, the shuttle service to and from the airport is 100% included in your rental at no additional charge. It's part of our commitment to offer the best service.

What if my flight is delayed?

Don't worry, we monitor flights in real-time. If your flight is delayed, our representative will adjust their schedule and wait for you at no extra cost.

How long do I have to wait?

Generally, our representative will find you within 10 minutes after you exit the baggage area. The shuttle to our office takes only 3 minutes.

Do I need to call when I arrive?

It's not necessary. If you provided your flight number when booking, we'll be waiting for you. However, you can call or WhatsApp us if you don't find our representative.

What documents do I need to bring?

You need: valid driver's license, credit card in your name, and official ID (passport). We also recommend printing your reservation voucher.

Can I rent if I arrive in the early morning?

Yes, our service is available 24/7, 365 days a year. No matter what time your flight arrives, we'll be there to receive you.

How does the return to the airport work?

At the end of your rental, simply return the car to our office and we'll take you to the airport at no cost. We recommend arriving at least 2 hours before your flight.

What if I can't find the representative?

If for any reason you don't find our representative within the first 10 minutes, immediately call our 24/7 emergency number. DO NOT leave the airport without contacting us first.

Ready for Your Cancun Adventure?

Book now and receive free airport pickup

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Best price guarantee | Free cancellation | No hidden fees

Tips for Your Arrival

Make your experience even better

Activate mobile data or connect to airport WiFi to communicate if needed

Have your reservation number handy to speed up the process

Keep your driver's license and credit card accessible

Note our phone number before landing

If traveling during high season, be patient; there may be more traffic than usual

Need Help or Information?

We're here to help you 24/7

Phone / WhatsApp

+52 984 142 2691

Email

tulum@easywayrentacar.com

Service Hours

24 hours, 7 days a week